Laundry delivery service time slots

What are your pickup and delivery time slots?

The pickup and delivery time slots for dry cleaning and wash and fold laundry service depends on the zip code of the customer. The AM pickup and delivery route is from 7am to 12pm. The PM pickup and delivery route is from 2pm to 7pm. The best way to figure out which pickup and delivery slots you are eligible for is to login. For a complete schedule, see below:

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Does The Folde deliver laundry and dry cleaning in my neighborhood?

How do I know if my address is within your delivery zone?

We provide pickup and delivery wash and fold laundry and dry cleaning at the click of a button, servicing the Austin and Houston areas. All neighborhood eligibility is based on zip code. In Austin, we service greater Austin, Travis Heights, Westlake, Zilker, Manchaca, Riverside, and other Austin neighborhoods. The full list of zip codes that The Folde services is: 78701, 78702, 78703, 78704, 78705, 78712, 78722, 78723, 78731, 78735, 78741, 78745, 78746, 78748, 78749, 78751, 78752, 78756, 78757. Houston zip codes have not been set yet. However, if you’re interested in getting on a waitlist for Houston, you can do so at www.thefolde.com/houston-laundry-service

For more information on specific zip codes in your area, please visit www.thefolde.com/delivery.

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The Folde laundry and dry cleaning delivery service

Do you accept walk in orders?

Unfortunately, The Folde does not accept walk-in orders. While we do have multiple storefronts, warehouse locations, these act as distribution centers for our drivers to pick up and delivery laundry. We do not accept walk-in orders at these distribution centers. All ordering is processed online for pick-up and delivery service. If you have questions, feel free to call us at 512-676-5807 or email support@thefolde.com.

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Delivery dry cleaning service

The Folde listed as one of top dry cleaners by Cleaning Service Reviewed

The Folde was listed as one of the top dry cleaners in Austin, Texas by Cleaning Service Reviewed in their 7 Best Options for Dry Cleaners in Austin.

Amanda from Cleaning Service Reviewed writes “The Folde is a full-service laundry wash-and-fold and dry cleaning startup in Austin, Texas. Their works aims to inspire freedom by leaving your laundry to their care while you spend your time doing what you love. The key to The Folde’s success is their consistency. They have set time for pick up and delivery, while sending reminders to customers, to save time and effort to everybody. Their flat-rate pricing likewise makes laundry and dry cleaning predictable as well as affordable.

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What to expect from The Folde laundry service

What to expect from my first laundry order?

How does it work?

After creating your free account you can schedule a dirty laundry pickup. The Folde laundry and dry cleaning bags will be brought to you with your first scheduled pickup. If you’ll be present for pickup, you can stuff them full before handing over to the driver. If you won’t be present for pickup, you can leave the clothes in any other laundry bags or hampers; we will return these with your order and your The Folde laundry bags for filling at your convenience next time. Set your bags out on your scheduled pickup day. You’ll be notified with confirmations, pickup reminders, and pickup/delivery status updates via text and/or email.  Your clothes will be delivered the in the corresponding delivery slot – cleaned to your detailed account preferences. It’s THAT easy!

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When should I expect my clean laundry delivery?

Your laundry order’s delivery schedule is a function of your pickup schedule. We offer a two-day turnaround on laundry and dry cleaning services. Monday through Thursday pickups will be delivered two days later in the same time slot they were picked up in; Friday pickups will be delivered on Monday in the same time slot they were picked up in.

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What are the AM and PM time slots?

They’re very common questions when first getting started:

  1. How do these AM and PM time slots work?
  2. How will I be notified?
  3. How do most customer’s handle the 5-hour windows?

We get it; this pick-up and delivery laundry concept is new. But, you’re off to quite the start switching from your traditional laundry practices and hopping on board with our new, digital take on it. Here’s how the AM and PM time slots work at The Folde.

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Laundry day just got even easier with our new account updates!

You asked and we listened! We’ve made some big changes thanks to your suggestions! The first part of this change is that you will need to create a new account here. Don’t worry; it will only take a couple of seconds.

You’ll notice that you also have the option to customize all of your laundry notes, special requests, and notification preferences. We now have a much more robust selection of account preferences. And, this allows us to continually improve the product we return cleaned to you.

What else? Easier interface to navigate, text notifications on driver ETA, text-to-order options, automatic referral discounts, expanded zip codes, and no more subscription fees! Not bad, right?

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